• By live chat:
You can contact us to resolve your questions related to the online shopping via the chat by clicking "Open chat" in Help tab. The customer service chat hours are 7:00 a.m. to 10:30 p.m. from Monday to Saturday. Outside of those hours you can leave a message and we will get back to you as soon as possible.
• By phone:
You can call the toll-free Mercadona customer support number 800 500 220 from 7:00 a.m. to 10:30 p.m. (1h less in the Canary Islands).
• By email:
You can write to us at ayudaonline@mercadona.es
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