When it is difficult to access an address (e.g., lift out of order, spiral staircase, etc.), it is important for you to let us know in the "Indications about the delivery" within the delivery address. This way, we can arrange the delivery to give you the best service possible.
For those buildings without a lift, delivery will be subject to the building conditions, being only able to go up a maximum of 4 or 5 floors.
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