While your order is in progress, you can cancel it from My Orders > Go to the Confirmed order > "Cancel Order".
In these cases, the order will not be charged, since payment is not collected until the order has been fully prepared. There are no charges for cancelling orders if you have not yet been charged.
If you have any additional questions, you can get in touch via our chat by clicking “Start chat” in the Help tab or by calling the Mercadona toll-free customer support number 800 500 220 and selecting option 2.
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