If you have received a product in poor condition, please contact us as soon as possible via our chat by clicking “Open chat” in the Help tab or calling the toll-free Mercadona customer support number 800 500 220, so we can respond as soon as possible. We are available to answer 365 days a year from 7:00 a.m. to 10:30 p.m (1h less in the Canary Islands).
If you prefer, you can also go to your nearest Mercadona to take care of it.
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